Synopsis
Global consumer packaged good manufacturer required a supply chain solution for outbound transportation, and an LLP solution in Mexico.
Customer Overview
- Industry: Consumer Packaged Goods, M & H customer since 2003
- Annual Business Volume 2012: 14,000 FEU
- Origins: Mexico
- Destination: Global
- Service Requirements:
- Loading and booking coordination with carriers
- Loading process inspection
- Document preparation and administration
- Lead time tracking management tool for visibility
- Pro-active KPI management program
- Export customs management
- Vendor payments
Challenges
- Multi-business units and product lines
- Growing customer complexities at origin plants and vendors
- Coordinate shipments as 4PL with other 3PL service providers
- Control lead times, reliability and cost
M&H Haulage Group Solutions
- Purchase Order & Cargo management
- Booking Management (All modes)
- Cargo Loading Process Inspection
- Document and Certification preparation in SAP
- Productivity & supply chain efficiency monitoring
- Gap analysis for KPI metrics
Benefits
- Increased Vendor base for transportation adding Ocean Freight as service option
- 98% Docs on time
- KPI program maintained to monitor improvement
- Mentioned by Customer as the most stable cost and lead time reliability service provider